Overview
Project-level analytics — conversations, visitors, sentiment, intents, and AI resolution rates.
The Overview module gives you read-only access to your project's key metrics. Use these endpoints to pull stats into your own dashboards, reports, or monitoring tools.
All endpoints require project_uid and return data scoped to that project.
Overview Stats
Conversations, messages, documents, visitors, and feedback counts.
Visitors by Country
Visitor count grouped by country.
Sentiment Analysis
Positive, negative, and neutral conversation breakdown.
Top Intents
Most common user intents sorted by frequency.
AI Resolution
AI-resolved vs human-escalated conversations.
Permissions
| Endpoint | Required scope |
|---|---|
| All Overview endpoints | overview:read |